How to Choose the Right SMS Gateway

Complete guide on how to choose the right SMS gateway for your business needs.

Key Factors to Consider

  • Delivery Rates: Look for 99%+ delivery rates
  • Uptime: Ensure 99.9%+ API uptime
  • Pricing: Compare rates and hidden costs
  • Support: 24/7 customer support availability
  • Compliance: DLT and TRAI compliance

Technical Considerations

  • API documentation quality
  • SDK availability
  • Integration complexity
  • Real-time reporting
  • Webhook support

Business Requirements

  • Volume requirements
  • Geographic coverage
  • Message types (promotional/transactional)
  • Budget constraints
  • Scalability needs